Work with English speakingdevelopers and use the latest apps and online technologies to communicate
Understand who the team you are working with really is and know their real qualifications and limitations
Meet realistic deadlines, track progress accurately, and have true quality assurance
Access trusted relationships that have a vested interest in your projects and your business
iTACCESS is an outsourced development services firm with partners in the trusted Philippines and throughout Asia. With these excellent relationships and close partnerships, iTACCESS can help your business tap into global resources, to disrupt industries, bring innovations to market, increase margins, and improve turnaround times, helping you improve business performance and connect, communicate and integrate more with your customers. Whether you’re a large multinational corporate executive or an independent start-up entrepreneur, we can help you realize the technologies that will bring about your most creative innovations and help you execute your best strategic plans.
iTACCESS was started by a group of entrepreneurs from Vancouver Canada with a need for competent reliable development work done to a North American standard of quality. Here is what they have to say:
After some bad experiences with outsourced firms, we went on an extensive search to find the best in the business and when we found those firms, we invested in the companies with the right management teams, talented developers and best operating procedures. Now we can tap into those resources and bring world-class development work and reliable customer service to you, our clients.
We are sharing these personal and successful relationships with you, letting you tap into our dependable groups and partnerships. We know from experience that outsourcing software development is all about trust and quality and without these things, it will fail. We searched very hard to find the teams we could work with and now we are pleased to be able to share those teams with you. Added to that, we offer an oversight and quality assurance which gives our clients something we didn’t have in the beginning.
At iTACCESS we believe that the difference between outsourcing success and failure is not just talent, but is in the communication, transparency and accountability. As an iTACCESS client you can enjoy these same advantages, utilizing our team of talented software developers and project managers to streamline operations and grow your business.
The economics of outsourcing are not as straightforward as the comparison of labor rates may suggests. We know first-hand the horror stories of being stuck in a never-ending development nightmare, where we were told one thing but constantly got another or worse not told anything at all when deadlines came and went. At iTACCESS we know the pitfalls of outsourcing and will work with you to ensure that your project is suitable for outsourcing and that you can properly maximize the value of this overseas workforce.
At iTACCESS we don’t think all projects or situations are suitable for outsourcing. Even the idea of it being cheaper is not always the case and there can be tax implications that people are not aware exist. There are many times where it makes more sense to hire locally. Unlike sugar or rice, not all developers are equal, so it can be difficult to compare. Furthermore, you have to know how to work with an outsourced team. This can be a learning curve for both small and big firms that do not have the experience.
Adding more people isn’t always better. For example, you are late on your release date, so you add cheaper offshore resources to meet the deadline. Unfortunately, there is a guy named Fred Brooks who said famously that adding resources to a late project will make it later or, as he put it in his book, “Nine women can’t make a baby in one month.” Even when a project is not late, adding more people does not always mean more value. With the complexities of communication, a larger team moves more slowly, sometimes significantly so, and productivity is consequently lost. Your investment may buy you more developers if you outsource, but not necessarily more value in the end. It is crucial that you give enough time for these arrangements to work out and there is often little value in using an outsourced team under a rushed situation. We at iTACCESS recommend giving extra time buffers when outsourcing and parceling out projects that can be done and worked on fairly autonomously. Integrating teams must be done in a structured systematic way and should not be rushed. Good work and working relationships takes time, so we don’t recommend using outsourcing to put out your fires.
First of all, are we comparing things accurately? Outsourcing costs may be $20 per hour for a developer, but how much value are you getting in that hour? You may not be getting strong people on your team, instead only Jr. programmers with questionable skill levels. What experience do they have? One experienced $100 per hour in-house developer may well produce more value for you than five or even more junior $20 per hour people at the wrong outsourcing firm. And just because the outsource company has a lot of great people working for them and a large client list, it doesn’t mean you are going to get those people working on your project. That is why we always get to know our teams and understand their qualifications and weaknesses before committing them to a project. We want to make sure the team we hire is the right team that can deliver value hour for hour day after day.
You will need to spend time transferring knowledge to an external team, so the project scope and cost savings better be worth this time. Initially, the outsourced team doesn’t know your product, they don’t know your processes, and you haven’t worked together before. Therefore, it can take time on some longer-term projects or employee leasing arrangements before you can realize the true value. At iTACCESS we understand this complexity and can help our clients make the right decision, favoring long-term mutually beneficial partnerships rather than one-off deals that don’t meet expectations.
Yes you always should consider the risk of failure. It is true many outsourcing projects can be a nightmare or even fail. They may have to be abandoned completely with the work being brought back in-house at additional cost, or they may fall radically short in terms of the functionality and business value they deliver. Negotiating with and working with an unknown entity overseas is a risk. That is why we put our boots on the ground and our money where our mouths are. We invest in our development teams on a face-to-face basis. Working with our partners doesn’t completely mitigate the risk of failure, but it greatly reduces it. We have worked with and know the teams and are on the ground in the locations, attending management meetings, so you can share in our success by using our network and experience.
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